General terms and conditions

§ 1 Scope

These general terms and conditions (T&C) apply to all contracts between Borisov, Iliya + Huwer, David GbR (hereinafter “Adlegio”) and its clients for the provision of services in the field of web development, CRM development, hosting and related services. They apply to entrepreneurs (§ 14 BGB) and consumers (§ 13 BGB) unless expressly distinguished. Deviating terms of the client are not recognised unless Adlegio expressly agrees to their validity in writing.

§ 2 Conclusion of contract

The contract is concluded through a written offer from Adlegio and its acceptance by the client. Unless stated otherwise, Adlegio offers are valid for 14 days from the date of the offer.

§ 3 Scope of services

The exact scope of services is set out in the respective offer or order confirmation. The standard subscription includes hosting, SSL encryption, regular updates, daily backups, GDPR-compliant configuration and personal support.

Add-ons such as a blog module, booking system, customer area, multilingual support or extended modules are offered and agreed separately.

Upon completion, Adlegio makes the project available for acceptance. Acceptance is deemed to have been given if the client does not notify material defects in text form within 14 days of the project being made available, or if the client puts the website into operation.

§ 4 Prices, payment & price adjustment

All prices are exclusive of statutory VAT. The monthly subscription is payable in advance at the beginning of each month; where agreed, payment is made by SEPA direct debit. One-off setup costs are payable after completion and acceptance of the project, unless otherwise agreed in the offer.

The minimum term of the subscription is three months from go-live. If the one-off setup costs are waived in full or in large part, the minimum term is twelve months. Thereafter, the subscription can be cancelled at the end of any calendar month.

If the client defaults on payment, Adlegio charges default interest: for businesses, 9 percentage points above the base interest rate plus a flat fee of €40 (§ 288 (2), (5) BGB); for consumers, 5 percentage points above the base interest rate. The right to claim further damages is reserved.

Price adjustment & inflation compensation. Adlegio is entitled to adjust the monthly fee once per calendar year, at the earliest twelve months after the start of the contract, in line with the development of the consumer price index for Germany (VPI) published by the Federal Statistical Office (inflation compensation). Adlegio will notify any adjustments going beyond this in text form with six weeks' notice to the end of a month; if this increases the fee by more than 5 % within twelve months, the client has a special right of termination effective as of the date the adjustment takes effect. One-off setup costs remain unaffected.

Multiple services. All contracts existing between the parties for websites and ongoing services form a single contractual relationship and are part of a single economic context. If the client defaults on a not insignificant claim, all outstanding claims under all contracts become due immediately once a reasonable deadline has expired without result (acceleration of all claims). With respect to businesses, Adlegio is then entitled to withhold services under all contracts and, after prior notice in text form, to temporarily take the affected websites offline until all claims due have been settled (the commercial right of retention under § 369 HGB remains unaffected). With respect to consumers, the suspension of services is limited to the affected services and those directly related to them.

§ 5 Client's duty to cooperate

The client is obliged to provide all information, content and materials required for the provision of services in a timely manner. Delays due to a lack of cooperation from the client are not at Adlegio's expense.

The client warrants that the content provided by them (texts, images, logos, videos, trademarks) is free of third-party rights or that they hold the necessary rights of use, and indemnifies Adlegio against third-party claims arising from an infringement by this content, including reasonable costs of legal defence.

§ 6 Rights in the work

Upon full settlement of all claims due, Adlegio transfers to the client the full rights of use to the created source code and all project-specific assets. Until full settlement, the rights remain with Adlegio; until then, Adlegio has a right of retention over the source code, data and migration documents. After full payment, the client can migrate the website to their own servers or another host at any time; Adlegio provides the required data and migration documents for this purpose.

For frameworks, libraries and third-party software, the license terms of the respective providers apply (typically open-source licenses such as BSD, MIT or GPL).

§ 7 Term & termination

After the minimum term has expired, the subscription can be cancelled monthly at the end of the month. Termination must be in text form (email is sufficient). The right to extraordinary termination for good cause remains unaffected.

In the event of significant or repeated payment default – in particular default on at least two monthly amounts, or default persisting after a deadline has been set without result – Adlegio is entitled to terminate all associated contracts extraordinarily for good cause (§ 314 BGB).

After a contract ends, Adlegio takes the website concerned offline. The website data is permanently deleted no earlier than 30 days after the end of the contract; beforehand, Adlegio notifies the client in text form of the impending deletion and of the opportunity to back up the data. Source code, database export and migration guide are handed over after full settlement of all claims due; rights of use that have already been paid for in full remain unaffected.

§ 8 Liability

Adlegio is liable without limitation for intent and gross negligence as well as for damages arising from injury to life, body or health. In the case of slight negligence, Adlegio is liable only for the breach of material contractual obligations and limited to the foreseeable damage typical for the contract; the amount of liability is limited to the fees paid in the last twelve months.

Adlegio assumes no liability for indirect damages, loss of profits or data loss, insofar as this is legally permissible. The client is obliged to make their own data backups in addition to the backups offered by Adlegio. Liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.

§ 9 Data protection

Adlegio processes personal data exclusively within the scope of the legal provisions, in particular the GDPR and the BDSG. Details can be found in our privacy policy.

Insofar as Adlegio processes personal data on behalf of the client in the course of hosting and maintenance, the parties conclude a data processing agreement pursuant to Art. 28 GDPR.

§ 10 Right of withdrawal for consumers

The following cancellation policy applies to consumers (§ 13 BGB). A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or self-employed profession. Businesses (§ 14 BGB) have no right of withdrawal.

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (Borisov, Iliya + Huwer, David GbR, Eisenbahnstr. 36, 66424 Homburg, Germany, email: info@adlegio.de, phone: +49 173 3723146) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below for this purpose, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal. If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and at the latest within fourteen days from the day on which we receive notice of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.

Early commencement of services / compensation for value. If you requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you inform us of the exercise of the right of withdrawal with regard to this contract, compared with the total scope of the services provided for in the contract.

Early expiry of the right of withdrawal. In the case of a contract for the provision of services, the right of withdrawal expires when we have fully provided the service and only began performance after you gave your express consent and at the same time acknowledged that you will lose your right of withdrawal once we have fully performed the contract (§ 356 (4) BGB).

Model withdrawal form. (If you wish to withdraw from the contract, please complete this form and return it to us.)

— To: Borisov, Iliya + Huwer, David GbR, Eisenbahnstr. 36, 66424 Homburg, Germany, email: info@adlegio.de
— I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service:
— Ordered/commissioned on (*):
— Name of consumer(s):
— Address of consumer(s):
— Signature of consumer(s) (only if this form is submitted on paper):
— Date:
(*) Delete as appropriate.

§ 11 Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Place of performance and jurisdiction, where legally permissible, is Homburg (Saarland).

Should individual provisions of these terms be or become invalid, the effectiveness of the remaining provisions shall remain unaffected. The statutory regulation shall replace the invalid provision.

As of September 2026